Optometrist2.9· 175 reviews
Victorville, California
Discover expert eye care at Vision Centre of Victor Valley, your trusted optometrist in Victorville, CA. Visit us at 14400 Bear Valley Rd #204 for comprehensive vision exams, glasses, and contact lenses. Call +1 760-951-2516 today!
Vision Centre of Victor Valley stands out in eye care. This center offers a variety of services aimed at ensuring excellent vision for all ages. It combines routine eye exams with advanced vision care and a stylish range of eyewear. Patients receive personalized attention from a team of skilled optometrists.
Located at 14400 Bear Valley Rd # 204 in Victorville, this center caters to the whole community. They focus on personalized eye care, covering everything from eye exams to contact lenses. Appointments are welcome, but walk-ins are accepted too. Accessibility is good, with convenient hours for busy schedules. The staff is committed to making visits pleasant and stress-free, ensuring that every patient receives care tailored to their needs.
Services include comprehensive eye exams, vision correction, and fashionable eyewear options. The experienced optometrists prioritize patient comfort. They strive to create a welcoming environment. Visitors often appreciate the center's dedication to community wellness and reliable care. The Vision Centre accepts most insurance plans, making eye care accessible to many.
Helpful and skilled staff who provide great service Caring owner who takes pride in his work Wide selection of fashionable eyewear available Quick and efficient service for both appointments and walk-ins Friendly atmosphere and patient approach Commitment to community health and wellness
Inconsistent customer service from staff Occasional long wait times for some appointments Customer interaction can vary widely Issues with communication during busy periods Limited hours of operation during the week Some concerns about project billing and insurance
Families seeking comprehensive eye care for all ages. Individuals needing reliable prescription glasses quickly.
Patients looking for a friendly and community-focused environment. Those who value personalized service and quick turnaround time.
Patients describe the staff at Vision Centre of Victor Valley as a mix of friendly and occasionally inconsistent in service. Dr. Kats, the owner, often receives high praise for his passion and care. Many express appreciation for personal attention during eye exams, making the experience feel tailored and special.
However, some visitors raise concerns about customer service from certain staff members. Instances of poor communication and hanging up on patients were mentioned. This aspect highlights a need for improvement in training staff to provide a consistently positive experience across the board.
Cleanliness tends to be acceptable, though reviews indicate it could see improvement. Visitors mention that, while equipment and the reception area are generally tidy, a deeper attention to detail could enhance the welcoming atmosphere of the clinic.
Waiting times appear to vary. Generally, the clinic can be busy at peak hours, leading to longer waits. However, patients who walk in during quieter times have often enjoyed quick services. Many patients appreciate the friendly nature of the staff during these periods, making the wait feel less bothersome.
Services, accessibility, payments and more, grouped as the place lists them.
When Vision Centre of Victor Valley is open during the week.
| Monday | 10 AM–6 PM |
|---|---|
| Tuesday | 10 AM–6 PM |
| Wednesday | 10 AM–2 PM |
| Thursday | Closed |
| Friday | 10 AM–6 PM |
| Saturday | 10 AM–6 PM |
| Sunday | Closed |
Hours can change on holidays. Call ahead to be sure.
Vision Centre of Victor Valley welcomes walk-ins as well as appointments. They are open Monday, Tuesday, Friday, and Saturday from 10 AM to 6 PM, and on Wednesday from 10 AM to 2 PM. The clinic closes on Thursdays and Sundays. This schedule caters to a variety of needs, but busy periods are typically during weekdays after 3 PM.
Parking is easy here, with a wheelchair-accessible car park and entrance. The facility features a wheelchair-accessible toilet. Visitors appreciate the straightforward accessibility, which enhances the overall experience. It’s convenient for anyone needing extra support.
Payments are competitive, and they accept most insurance plans. Be sure to check with them to confirm coverage ahead of your visit. Arriving early ensures you have time to complete any necessary paperwork and pick stylish eyewear after your appointment.
As a community-focused clinic, patients can expect a warm atmosphere upon arrival. The office fosters a friendly vibe, which makes everyone feel welcome. Kind staff members are usually around to assist you with any questions during your visit.
Address
14400 Bear Valley Rd # 204, Victorville, CA 92392, United States
What recent visitors say, and how the ratings add up.
2.9/ 5
Based on 175 reviews
I hope the doctor/owner sees this because he is the sweetest nicest guy ever. I want to let you know its not you but your staff has very bad customer service. I've been coming to you for a while now enough to see that customer service is what either needs to be replaced or retrained. I literally just got hung up on after me saying thank you very much (& not having a good...
Did wonderful on my eyes and glasses
Graet service
Best place for prescription glasses the owner is the doctor there and he’s a really nice person and all the staff members are great I’m definitely gonna keep coming to this place for my glasses
Dr Kats the owner did my eye exam I never seen so much passion in his work thank u<br>I could see clearly now!:D
A year ago I dropped in during slow time, no customers (no appointment) to order glasses with my prescription from another optometrist. The ladies were kind, patient, cheerful. They immediately filled my order. This week I will arrange to have my eye exam done there. I am very happy with their service.
We received poor customer service, the glasses in the trays that they give IEHP patients to look through without the help of staff were filthy!! Only 2 or 3 employees seem to be actually working , Dr.Katz needs to keep a better eye on whats going on! I completely see why they have poor ratings!!
The owner was so sweet with a great personality, I really enjoyed meeting him. I love this Eye Doctor establishment. The staff there is so sweet one of the staff members. I asked her if my glasses that I picked out were cute. She said yes and I love them. Can’t wait to get them in 2 to 3 weeks.. They also gave me a free pair of my contact lens to try out the new...
My husband and I have been coming here for over 20 years. The service we receive is always exceptional. Juan is amazing and always so helpful! He goes above and beyond to make sure our glasses and contacts are perfect. The excellent service here is one of a kind! Dr. Katz always makes sure to get our prescription spot on! Truly appreciate everyone here. Although, they are...
Scored out of 10 from what reviewers say. Topics they do not mention are left out.
Vision Centre of Victor Valley offers comprehensive eye exams, vision correction services, and a range of fashionable eyewear. They cater to various age groups and emphasize personalized care.
Vision Centre accepts both appointments and walk-ins. For a smoother visit, calling ahead is recommended to confirm availability and wait times.
The center is open Monday, Tuesday, Friday, and Saturday from 10 AM to 6 PM. Wednesday hours are 10 AM to 2 PM. It is closed on Thursdays and Sundays.
Vision Centre of Victor Valley is located at 14400 Bear Valley Rd # 204, Victorville, CA 92392. There is parking available for customers.
Visitors can expect courteous staff and a clean environment. The eye care team focuses on compassionate service. Customers are encouraged to contact the center to confirm services and insurance acceptance.
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